Pick the address that fits what you need. Every email lands in the same inbox — we just use the subject to route.
Account questions, API issues, quota changes, refunds, billing mistakes.
Typical reply: within 1 business day.
Custom volume, SLA addendums, Snowflake / MMDB licensing, EU endpoint.
Mention "Sales" in the subject line.
Vulnerability reports. We acknowledge within 72 hours and will not pursue legal action for good-faith testing.
Data access, correction, or deletion requests under GDPR, CCPA, and similar regimes.
Send from the email on your account.
Single-member US limited liability company. EIN 41-5262665 · D-U-N-S 144998570. Registered agent and mailing address available on request.
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